What must be done when a customer on a HEX platform implements Mimecast services?

When a customer on a HEX platform implements Mimecast services, it is crucial that their email is kept separate from others on the HEX platform. This separation is necessary to maintain the integrity and security of each customer's data. The HEX platform is designed to manage multiple customers while ensuring that email communications and data remain isolated. This isolation helps to prevent any potential data breaches or unauthorized access, ensuring compliance with privacy regulations and safeguarding sensitive information.

Each customer's email and related activities are managed in a dedicated environment, which is particularly important for businesses that handle confidential client information or are bound by regulatory requirements. This approach not only reinforces security protocols but also enhances service quality by allowing precise control over the handling and processing of email traffic unique to each customer.