How does Mimecast support business continuity during server downtime?

Mimecast supports business continuity during server downtime primarily by ensuring that email is routed through their cloud infrastructure. This approach leverages the capabilities of Mimecast's cloud-based email services to handle email traffic even when a company's on-premises servers are unavailable.

When server downtime occurs, inbound and outbound emails can be temporarily redirected to Mimecast's secure cloud services, allowing users to still send and receive messages. This minimizes disruption to business operations, ensuring that critical communications continue without significant interruption.

Other options do not address the core functionality that contributes to business continuity. Offering customer discounts does not maintain email access during downtime, while informing users about expected downtime only serves to notify rather than mitigate the impact on email communications. Additionally, decreasing server capacity does not contribute to maintaining service availability during outages. Instead, it may exacerbate issues by limiting the ability to handle incoming and outgoing emails efficiently.